Managed IT Services

Your Entire IT Department.
One Flat Monthly Fee.

Stop reacting to IT problems and start growing. We handle everything — 24/7 helpdesk, security, cloud, backups, and AI automation — so your team can focus on the business.

<15 min
Critical response time
99.9%
Uptime guarantee
24/7/365
Coverage
90 days
to measurable ROI
What's Included

Everything You Need Under One Fee

No surprise bills. No extra charges. One predictable monthly fee covers it all.

24/7 Helpdesk & Remote Support

Your team gets help in minutes, not hours. Live engineers available around the clock for any issue.

Proactive Network Monitoring

We catch problems before they cause downtime. Continuous monitoring of servers, networks, and endpoints.

Endpoint Security (EDR)

Next-gen antivirus, threat detection, and automated response. Far beyond traditional antivirus.

Cloud & Microsoft 365

Microsoft 365, Azure, SharePoint, and Teams — fully managed, optimised, and secured.

Backup & Disaster Recovery

3-2-1 backup strategy with tested recovery. Business back online in hours, not days.

vCIO Strategic Planning

A senior technology advisor helping you plan your IT roadmap, budget, and vendor strategy.

VoIP & Communications

Microsoft Teams Phone, RingCentral, 8x8 — fully managed business communications.

AI Workflow Automation

Every managed IT client gets an AI audit — we identify your top automation opportunities free.

FAQ

Common Questions

What does "managed IT" actually include?

Everything your IT department would handle — helpdesk, monitoring, security, backups, cloud management, vendor coordination, and strategic planning — all for a flat monthly fee per user. No surprises.

How fast do you respond to issues?

Critical issues: under 15 minutes. High priority: under 1 hour. Standard: under 4 hours. We measure and report on these monthly so you always know your SLA is being met.

We already have an IT person — can you work alongside them?

Yes. Co-managed IT is a common model. Your internal IT person handles strategic projects; we handle the 24/7 monitoring, security, and helpdesk burden. They get more done, you get deeper coverage.

How is pricing structured?

Per user, per month — flat rate with no hidden fees. Includes all helpdesk support, monitoring, security tools, and vCIO access. Use our IT Cost Calculator for a real-time estimate.